Rebel Equipped Inc. Quality Test Equipment Made Easy

To Cancel an Order

Due to our quick ship policies, an order may be cancelled via [email protected] or 888-629-4869 within 1 hour of purchase. A 5% credit card refund will be charged if necessary.

RMA (Return Merchandise Authorization)

Products requiring repair under warranty or being returned for a refund are processed with a RMA.

Return for Refund

Items must have been purchased within the past 30 days.
The items must be unused and in the original package.
All refunds will be credited to your method of payment minus a 20% restocking fee.

To submit a RMA

Login to “My Account.”
In the “Track Your Recent Orders” section, click on the “View Details” link for the order requiring an RMA.

Once in the order, click on the "Request a RMA" button.

Choose the number of items you wish to return in the “Order Items” section.
In the “Order RMA Options” section, choose the Reason for the return and whether it is a refund or a repair.
Add any additional comments in the “Comments” section.
Once done, click “Save RMA Request”.

An email will be sent to you to confirm receipt.
A second email will be sent to you with shipping instructions.